Reviews

Garrett did a great job diagnosing the issue and correcting the furnace setup

Garrett was right on time and found the problem quickly. Very helpful and I would recommend to family and friends. Thanks!

Garrett came late at night and fixed our furnace in the cold of winter, and we didnt even have to pay extra for the late night call! He took the time to explain and educate us on what was wrong with it, and even hung around to answer some questions about our fireplace. Wonderful guy and exception company. Very grateful to have a warm home on a cold night!

The 2 installers were very professional and did a neat clean job, and cleaned everything up when they were done. I do have reservations on the furnace going to keep up when it gets really cold. The temperature coming out of the registers is a lot less than the old furnace, this next weekend should prove me right or wrong

Communication is GREAT! Love getting a text when the technician with their name listed is on their way.

Did a great job very fast service guys were really nice and easy to deal with would call them back if I ever needed him again I'm going to keep their information for future references down the road awesome company

Honestly. A little mishap here and there. Like they sent the wrong part or ordered the wrong part, but they got a new furnace installed . And it was fast, too. Their turnaround time was amazing. Customer service? Excellent. They do great work. I had never heard of them until AHS assigned them to me, and Im forever thankful to have witnessed their work.

Had to replace parts from Bird damage. They took very good care of me and got the furnace up and running.

Very prompt, let me know what they were doing. Cleaned up after servicing

Professional and easy to work with.

Garrett and Alex did an excellent job replacing our furnace! When our furnace stopped working on one of the coldest days of the winter, we called Comfort Pro, and Garrett came out right awayeven late in the eveningwhen no one else was available. Thanks to him, we were able to have heat again quickly. Thank you, Comfort Pro!

Comfort Pro always takes care of me. Thank you for the timely repair and for quoting replacement options and helping me arrive at the best decision for me at the time.

Daniel was very professional and knowledgeable. He got in and diagnosed the problem and took care of it in less than 30 minutes. I am very happy I chose them to help with my furnace issue. I will be calling them again.

Alex was a great service man and very capable. He told what he was going to do, explained, and showed me a part that needed replaced. We went over the checklist at the end, and he told me how efficient the furnace is currently. I had an issue, sometimes the heater was on, but wouldn't circulate the air. So far it's working correctly. I feel comfortable that the hvac is working correctly for the season. Alex was the best serviceman I've had so far from HSA Home Warranty. Setting up the initial appointment was more difficult, no longer just a phone call. The time to have the service performed also took longer. I'm glad I had the work done.

Great company to work with. Everything was done on time and communication was perfect.

I only spoke to Garret on the phone, he was very pleasant. He was here in 45 minutes, fixed the problem in about 30 minutes maybe less. My husband said he was very nice and explained what he was doing while doing it.

We have been dealing with an issue with our furnace for over a year. 2 other companies, multiple visits and none could solve the problem. Daniel was here less than 30 minutes and it was fixed. Great guy. Thanks Daniel!!

Very good service

Everything about our experience was excellent. We were kept informed every step of the way. The tech showed us what was wrong with the furnace and how he was going to fix it. I would 100% recommend Comfort Pro.

Thank you for coming out on short notice on a snowy day and fixing my furnace.

Very good with communication for scheduling and part installation.

The technician arrived on time and explained everything.

Very nice. Arrived on time

The tech was very professional and did a good job I would recommend comfort Pro to anyone.

Daniel and Alex were very professional, personable, and knowledgeable

Representative was great; ! took care of the problem and it didnt take long!

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Daniel was absolutely professional and so very thorough. He sincerely wanted to fix any issues on my furnace that might cause future issues. I sighed relief when he told me bill total. Expected it to be much more.

Came as scheduled, very friendly and professional. Got our furnace up and running fast! Replaced part at service time, didn't have to schedule to come back. Awesome service.

We had an outstanding experience with Comfort Pro. They quickly identified the problem and fixed it. Fast work, easy payment process and great customer service.

Daniel was quick and efficient in identifying and fixing the issue with my furnace. And he took time to effectively explain the problem, how he resolved it, even using pictures he took of the job for better understanding.

Technician was prompt helpful and thorough

Garrett does an amazing job every time he comes out. He communicates on everything! He goes the extra mile to make sure everything is taken care of in a timely manor.

Daniel was super communicative on arrival time and when he got here was friendly and laid out what was going on be done. He was efficient and when he was done let us know what to look out for. He is an asset to comfort pro and a big reason I would reach out to them again! Thank you!

Garrett was knowledgeable, helpful and responsive. He fixed the issue quickly. Excellent service provided.

Technician was fast and courteous. The company kept me informed of the appointment and showed up at the earlier range.

Their communication is great! They contacted me the same day I filed a claim (which was a Sunday) and were at my home the next day. They replaced my unit very quickly. I'm really impressed with their service!

Garrett was great to work with. Keeping constant communication through the process. Highly recommend Comfort Pro

I was surprised how quickly you came out to check my furnace.

Very good and knowledgeable technician !

Quick to provide service and made sure to prevent any further issues!

Garrett identified our HVAC issues in a timely manner and worked with American Home Shield for the warranty repair. Parts were necessary and he took care of everything!

Comfort Pro was so professional and helpful. He had my heat work in no time. I would highly recommend Comfort Pro to anyone.

Garrett was great! Originally, went with him through our warranty company, but will continue to reach out for any concerns in the future!

The service was quick and thorough! Very courteous repairman as well!! recommend!

Garrett from Comfort Pro. Quickly diagnosed our AC problem(s) and was quickly repaired. Easy to work with a friendly. Definitely recommend!

Extraordinarily knowledgeable, straightforward, and transparent. Dealt with home warranty company for me and made everything a breeze. Highly recommend.

Did a great job. Got right to work. They were very well with helping me price out and also worked with home warranty insurance. If anyone has home warranty. I appreciate it and my house is cooled down fast thank you guys so much and was great at communicating with me about when they would be arriving. Part-times and when it was done

Garrett was great! Very kind, explained everything well, and fixed our AC quick! Would definitely recommend!!

Super fast response time, repaired efficiently and competently and I'm cool again! I couldn't be happier! Thanks so much!

Absolutely great company! Walked me through everything that was needed and got the work done fast. Even pulled a bird nest out of an exhaust close to the AC Unit.

Garrett was great. Did a great job and kept me informed every step.

I've worked with Garrett twice through American Home Shield Warranty Company and have had a great experience with him. He's very responsive, has a sophisticated communication system, is very knowledgable about AC's and was able to trouble shoot and correct the issue in one trip.

Garrett was really helpful

Garrett was great and efficient! He diagnosed and fixed our capacitor within 30ish minutes. He was great at explaining what had happened and how to cool off our house as quickly as possible in the heat watch

Came early very nice, let me know ahead. Did an efficient thorough job. Explained everything to me, very friendly. My NEW HVAC Tech! Thank U!

Very excellent work and professional

As new homeowners of and older home, and with little experience in HVAC issues, things can be a bit scary. From start to finish, Garrett was a top-notch contact. His communication was clear and timely, and he was able to come out in a reasonable amount of time. He was punctual, kind, and a wealth of knowledge in helping us understand the problems happening and in what to watch for. He gave advice for potential future work to make sure we know what to ask for, even if he's not the contractor. We would definitely hire him again.

Garrett was super thorough, which we appreciated for peace of mind. Very professional, friendly, and knowledgeable. Thank you, Garrett. Rhubarb gives two paws up.

They were quick to come and check my central air and very thorough. They got my warranty company to pay for the repairs and in 2 weeks my air was fixed. Garrett O was very friendly and good at explaining everything. Definitely would recommend them!!!

Of course Iowa goes from cold to excessive heat warning. My AC decided to die. No fan, nothing. The mother board had a broken leg on it. It was scheduled for Thursday, the called Tuesday to see if they could come early. Unfortunately I wasn't available. They showed up on time Thursday, had it diagnosed very quickly. My home warranty company approved it almost immediately. I came home to a cool home and no mess. I really really recommend this company

Problem was diagnosed and solved quickly. Highly recommend Garrett O.

Amazingly quick and very pleased with the service.

Garrett was very professional and provided great service. He explained in detail the issue and what he would be doing to repair the problem. I also appreciated the follow up call the next day making sure everything was working properly.

Very efficient, timely, and capable service tech.

Great communication.

They were on time and did a great job fixing the air conditioner and got it up and running.

Garrett was top-notch! Very courteous, kind and thorough. He checked our AC unit and did a great job with everything. *****

Excellent Install. Would use again.

Very professional and solved the problem!

On time, great communication, fast and fixed the problem for a reasonable price!!

Great experience. Happy to have a great professional that works with our warranty service and is easy to reach.

Hot water heater an kitchen sink faucet replacement. Very good service. Garrett was great. Will see him again Ki

Replacement of outside AC Central unit and work on in house AC components were done in a timely and professional manner. Garrett was very informative and explained the entire process very well and did an excellent job on cleanup as well. Lastly, he made sure all my questions were answered and gave assurances that any followup concerns or questions would be addressed if necessary.

Garrett did a great job. I would recommend.

Garrett is very personable and professional. Have had him for 2 service calls now and he is very efficient. He also did great with my puppy being a nuisance.

My technician did an excellent job and explained everything well.

Comfort Pro was knowledgeable and provided great service and maintenance for our units. We recommend him for your HVAC services.

Relatively quick repair. Didn't have the replacement part on hand so we waited a little while. Overall an excellent response.

Amazing service! Highly recommend!

Garrett was awesome! I had a new AC installed 2 years ago and it has never worked right. I have had so many people here trying to figure it out. He found that there was a defective coil and fixed the problem for me and submitted the warranty paperwork. I asked for his business cards to give to all of my friends. Finally my AC will keep me cooled this summer. Also, the day he fixed it it was 50 degrees outside, so he set up a follow up to check that all was running correctly in the warmer weather... and this was complimentary.

Garrett was incredible! He turned a headache situation for me into a service experience I won't forget! Highlights of working with Garrett: Great communicator, kept me up to date every step of the way once he accepted work order from home warranty company You can tell he has a passion for what he does and growing his business and even made the trip 1.5 hours to make sure this job got done! He was clean, protected carpeted floors, thorough in removal and install process, and even got my product's warranty registered. He left the area cleaner than it was before he got everyone! He goes above & beyond! The new water heater looks great! I would recommend Garrett at Comfort Pro every time!

Comfort Pro is a very knowledgeable and respectful company who replaced a water heater for me at a tenants home. He was on time...respectful and completed the work in a timely manner and was very neat with cleaning up afterwards. I would use them again and recommend them to anyone needing furnace..AC or water heater repairs. Garrett was top notch. Very impressed!

Fast friendly and professional.

Air conditioner was not working and was told I needed a whole new unit. Turns out the unit was fine and just needed an honest company to repair the issue. From now on comfort pro will be my only phone call when needing repairs. Thank you for being better for your customers.

Tech was on time, courteous, and did excellent job. Was also knowledgeable and informative of job and part needed. Would recommend.

He was a very spinners, he knew exactly what he was doing.

Fast service

They did a great job fixing my furnace and running back again.

Garrett was very friendly and professional. He did an excellent job and answered any questions I may have. Even gave me advice on other things without a hassle. I definitely recommend him and his team. Plus what other company will come through on the weekends without charging an arm and leg for service. Thank you Garrett!!

Garrett was very friendly and explained everything very well. He did his job very well! Very pleased with the great communication

Garrett was an absolute pleasure to work with!! Very knowledgeable and efficient!!! Definitely keeping my service with him in the future!!!

Once again, Garrett was great! He has helped us before. He is very knowledgeable and explains everything really well. Give him a raise!

Prompt and professional service

Garrett is AMAZING!! We recently closed on our house and within 3 days, were experiencing heat issues. We called a few places but were not happy with the result. Our house at this point was 59 degrees with an outside temp of 7. Chilly in and out to say the least. In a panic, I posted on Nextdoor hoping to get some sort of recommendation. This post was at 10 PM. I didnt think Id get a lot of assistance with this just due to the time but Garrett reached out to me privately, and within no time, he was at our house taking a look. He was here past midnight working with us on getting heat back to the house. He gave us tips on the piping outside of our house to prevent blockage as that was the root of the cause. For any further HVAC issues, Garrett will definitely be the first I call and everyone else should too! This family cannot thank him enough for coming out on such short notice!

Prompt and did fast, great work. Would highly recommend!

I can highly recommend this company and Garrett. He was prompt,friendly and fair

We contacted Comfort Pro for a suspected issue with our furnace pipe that was causing a leak in our living room ceiling. Garrett was prompt in responding back to us and was very thorough in his assessment of what was going on. He made sure to explain exactly what he thought was happening so that we could understand it. If we have any issues in the future with our HVAC system, we will definitely be contacting Comfort Pro first!

My experience with Garrett at Comfort Pro was great! My warranty company reached out to them and I quickly heard back to get scheduled. Garrett was super polite, prompt, and asked questions about my furnace. He quickly found the issue and my heater was up and going within 20 minutes. Garrett gave me all the details and made sure I had his information in case I had any problems with his work. Super happy!

HVAC issues are zero fun. Garrett always does a great job in a timely fashion. Day or night-super responsive and knowledgeable. 12/10 ranking.

Comfort Pro has always been super communicative, easy to work with, and excellent in the work he does. Ive used him for servicing my furnace and AC, as well as replacing my water heater this past weekend. I can reach out at any time and hes always making himself available. He also is very reasonable in pricing, transparent in what the problem is and pricing, and commits to doing the job right. He even caught an issue with rusted pipes on my furnace and fixed that while here. Highly recommend.

Comfort Pro responded to our furnace problem. Fantastic communication, excellent service and received part early and was able to fix before the cold weather hit. Totally recommend this business for your needs

Garrett was great to work with. He was very friendly and helpful. He answered all my questions and got our furnace working again!